Home | About Us | Customer Service | Contact

mailinglist

customerservice

Our Products
Why Reclaimed Teak?
My Account
How to Order
Shipping Information
Our Guarantee
Return Policy
Privacy Policy
Warehouse Directions
Showroom Directions
Mailing List
Contact Us

Quick Links

News, Events & Media
General Information
New Arrivals
"On the Boat"
Wholesale page
FAQ
Services
Custom Furniture

Thank you for visiting our website. At Harbor Trading LLC, we are very committed to protecting your privacy. We understand and share the same concerns about submitting personal information when shopping online. Our promise to you is that we will protect the information that you provide, and will use it solely to improve your experience while shopping with us.

This privacy policy communicates to you how we use personal information collected at this Web site. Please read this privacy policy before using this Web site or submitting any personal information. By using the Web site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this Web site only. If you link to other websites, please review the privacy policies posted on those individual websites.

Below are FAQ’s to address some of the questions you may have regarding our privacy policy:

What information does Harbor Trading collect and why?

The information collected by Harbor Trading LLC includes data such as your name, mailing address, phone number, and email address. This data is gathered through orders processed on our website and/or by creating a personal account. The primary purpose for collecting this information is to confirm and process your sales transaction and if necessary to contact you with questions about your order.  We also use this information to help create a more personalized shopping experience and communicate with you any marketing and promotional offers.

We encourage our customers to set up a personal account, which helps to make all repeat shopping trips easier by retaining your billing, shipping and email information (we do not store your credit card information so it will have to be re-entered).  We also offer the option to receive information regarding new products, special offers, and warehouse sales. This option can be discontinued at anytime by simply clicking on the “un-subscribe” button at the bottom of any email received from Harbor Trading or by emailing us at info@harbortrading.net.

How is my privacy protected?

We at Harbor Trading LLC respect your privacy. That is why we never sell, trade, or rent a customer’s personal information to any third party organization. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: 1) permitted or required by law; or 2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, 3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

In addition, we protect your privacy during the order process by the use of a secure server (SSL). This server encrypts any information you enter before it is sent to us. SSL encrypts your order information and personal information before it is transmitted to us to prevent the decoding of your information by anyone other than Harbor Trading LLC. For further information, please see our security policy.

What is a cookie and how are they used?

Cookies are small data files that many web sites use to identify you when you visit their site. This small text file allows a web site to remember your browsing habits, save information in abandoned shopping carts for your next visit, and can also keep track of products that you have shown an interest in.

As a shopper, when you add items to your shopping cart, a cookie is created on your computer with a unique shopper identification number. If you have to leave our site before completing your transaction, the next time you visit harbortrading.net your previous product selections will show in your basket. This allows you to remember what you were interested in the last time you visited our website.

How do I change my account information?

You can make updates to your account information at any time. Find the “Sign In” button at the top of the screen and log into your account to make any necessary changes. Please remember to select the "submit" button after updates have been completed.

We welcome any questions or suggestions you may have regarding our privacy practices. You may email us at info@harbortrading.net.

teakbottom